This privacy policy is for this website [www.katiewaldenillustration.com] and served by Katie Walden Illustration. It governs the privacy of its users.

The policy sets out the different areas where user privacy is concerned and outlines the obligations and requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

Website

This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

· Information about your browser, network and device

· Web pages you visited prior to coming to this website

· Web pages you view while on this website

· Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

Use of cookies

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user's computer/device.

Cookies are small files saved to the user's computer hard drive. They track, save and store information about the user's interactions and usage of the website. This allows the website, through its server, to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive, they should take necessary steps within their web browser security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors and better understand how they use it. This software is provided by Google Analytics, via Squarespace, which uses cookies to track visitor usage. The software will save a cookie to your computer hard drive, in order to track and monitor your engagement and usage of the website. However, it will not store, save or collect personal information. You can read Google's privacy policy here for further information: http://www.google.com/privacy.html

Other cookies may be stored to your hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such "form to email" processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information about the products / services they offer, or by assisting you in answering any queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates. However, this will only take place if your express permission was granted when submitting any form to email process or whereby you, the consumer, have previously purchased from, or enquired about purchasing from, the company, a product or service that the email newsletter relates to. This is by no means an entire list of your user rights with regards to receiving email marketing material. Your details are not passed on to any third parties, beyond Katie Walden Illustration, Squarespace and MailerLite.

We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We may also email you with messages about your order or account activity, which you are unable to un-subscribe from. For example, we may email you to tell you that:

· You’ve created a customer account

· Your customer account password has been reset or updated

· You’ve made a purchase

· Your order has shipped

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

· Your name (which will be displayed as part of your posted comment)

· Your email address (optional, to let you know if someone replies to your comment)

· Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

· Information about your browser, network and device

· Details about the web page or content you shared or proposed to share

· Your IP address

Making Purchases and Subscribing to Memberships

Please note that this website includes links to purchase physical and digital products via the third-party services, Etsy and Teemill. Links to their privacy policies can be found at the bottom of this page.

When you create a customer account, subscribe or make a purchase directly from this website, we collect personal information from you to fulfill the order. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Our payment processors, PayPal and Stripe will also collect payment information from you. We may collect information like your:

· Billing and shipping address

· Details relating to your purchase (for example, your shirt size)

· Email address

· Name

· Phone number

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third-party service providers which will also receive your personal information and process it in accordance with their privacy policies:

· Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.

· Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

· You enter your email address at checkout, or are logged into your customer account.

· You add a product which is in stock to your shopping cart.

· You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.The email will link back to this website, where you can pick up where you left off and complete your purchase.

Email Newsletter

This website, in affiliation with Squarespace and MailerLite, operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so, but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.

Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 1998. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. Under the Data Protection Act 1998 you may request a copy of personal information held about you by this website's email newsletter program. A small administration fee will be payable. If you would like a copy of the information held on you please contact us via email: hello@katiewaldenillustration.com.

Email marketing campaigns published by this website, or its owners, may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include, but is not limited to; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.

In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003, subscribers are given the opportunity to un-subscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable clear instructions on how to un-subscribe will be detailed instead.

External Links

This website includes share buttons which enable you to share pages or other content from this site to third-party services. If you click a share button, these third parties may receive your personal data, including:

· Information about your browser, network and device

· Details about the web page or content you shared or proposed to share

· Your IP address

Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites).

The owners of this website cannot guarantee or verify the contents of any externally linked website, despite their best efforts. Users should therefore note that choosing to click on external links is at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers’ website, through a referral program, which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies, which may in turn be saved on your hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms managed by Katie Walden Illustration are custom to the terms & conditions and privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution, with regards to their own privacy and personal details. This website, nor its owners, will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners, through their social media platform accounts, may share web links to relevant web pages. By default, some social media platforms shorten lengthy urls [web addresses].

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

PRIVACY POLICY CHANGES

Although most changes are likely to be minor, this website may change its Privacy Policy from time to time. Katie Walden Illustration encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Resources & Further Information